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CEO Corner: Convenience is Key

It seems every day there is Patty Campbell Headshotanother addition to our lives that helps us save time. Whether it is ordering lunch from a mobile app, renewing your driver’s license online or using a ride sharing service instead of calling a cab – our lives have become increasingly busier; yet there are a multitude of services available to help us save time.
Your time is valuable, and Christian Financial knows that access to your funds is important from the day you begin a relationship with us. That’s why we’re excited to begin offering instant issuance of debit cards in the next few weeks – and later this year, credit cards as well.

This means that if your debit card is lost or stolen, or if there was fraud on the account and your card was shut down and you need a new card immediately, you can soon visit any Christian Financial location to obtain a replacement on the spot at no additional charge. Members will be able to quickly get a replacement for their card instead of having to wait for it to arrive in the mail.

The recent rise in fraud and data breaches at merchants means that many of our members are re-issued new debit cards more frequently than they (and we) would like. While this practice does help protect your accounts, it can be inconvenient to update your billing information and wait for a new card to arrive in the mail when accessing your funds is a necessity. Our new instant issue service can help minimize that wait time and leave your services relatively uninterrupted.

The cards issued instantly in our branches can be used the same way your existing card is – it is not a temporary replacement. It is fully functional at the point of sale, as well as at ATMs, and includes the EMV Chip. 

We know you’ll be pleased to have the added security of the EMV chip and the convenient services that come with the Visa brand.

For you and because of you,

Patty-Campbell Signature
Patty Campbell
President & CEO