What do fraudulent messages look like?
Phony emails, text messages and phone calls take many forms, but they tend to have a harsh or demanding tone. We suggest you consider the tone and the requests of the message. Criminals want you to give them information and they're usually very forward about asking for it.
We won't do these things:
- Send email or text messages that requires you to tell us your personal information directly in the email or text message.
- Send an email or text message threatening to close your account if you don't tell us your personal information immediately.
- Share your name with any contacts outside our institution.
What should I do if I'm suspicious of an email with a Christian Financial logo?
If you suspect the email is fake, don't reply to it or open any attachments. You can forward a suspicious email message to us at email@example.com. We'll send you a response to let you know we got the message. We also suggest that you mark the message as spam in your inbox.
How do people get my email address?
Criminals get email addresses in various ways, including buying mailing lists from reputable companies, which don't know they're dealing with criminals.
Caller ID Spoofing
Spoofing is when a caller falsifies the information transmitted to your caller ID to disguise the fraudsters identity. Scammers often use neighborhood spoofing, so it appears that an incoming call is coming from a local number. Or they spoof a number from a company or a government agency that you may already know and trust. If you answer, fraudsters use scam scripts to try to steal your money or valuable personal information, which can be used in fraudulent activity.
Please contact us right away if you believe you've given out your personal information over the phone. To report a suspicious phone call or potentially fraudulent activity, please follow the instructions on this page.