CONNECT WITH US

If you have questions about membership, products and services or even payment assistance, our teams are here to help.

It's More Than Just Chat

Connect with us in an all new way with our new enhanced chat features. Access our chat from our online applications and inside of digital banking! But it's more than just chat. You now have access to new channels to reach us and services that make getting the support you need faster and easier.

Video

Have a face to face conversation with one of our helpful reps. Just start with a chat.

Texting

Text us at 586.238.3791 to conveniently message us using your phone's SMS texting app.

Co-Browsing

We can assist you on any platform
by showing you exactly where to click.

Secure File Sharing

A new, easy and convenient
way to securely send documents.

How it works

Start a Chat - On any page of our site, on our online applications page and in Online Banking, you will now see our widget in the lower right of your screen.
Click on the "Let's Talk" button and select chat to begin.

Member Solutions Center Hours

Monday	8:30 am - 6:00 pm
Tuesday	8:30 am - 6:00 pm
Wednesday	8:30 am - 6:00 pm
Thursday	8:30 am - 6:00 pm
Friday	8:30 am - 6:30 pm
Saturday	9:00 am - 2:00 pm

Need assistance from one of our other teams?

Payment Assistance

Fraud Assistance

Business Solutions

Fast Access Super Teller (FAST) Audio Teller

FAST Audio Teller: 586.775.CASH
FAST Audio Teller Toll Free Line: 866.668.STAR

+ What is Co-Browsing?: - Co-Browsing, short for collaborative browsing, allows our team members to assist you in real time, by simultaneuosly browsing your screen with you. This allows us to not just "tell" you where to navigate, but show you as well.
+ Does Co-Browsing give you access to everything on my device?: - No, Co-Browsing is entirely secure, and only allows our team to see Christian Financial owned sites. We are not able to see or navigate to any other locations or settings on your device.
+ What is Screensharing?: - If you need assistance on a webpage that is not owned by Christian Financial, our operator can offer you the screenshare option. This allows you to see what you see on your screen. We are not able to share your screen and we see what you see.
+ Where can I start a chat?: - You can start a chat from our website, from our Online Applications, and from within Online Banking. Communication from within our Mobile App is coming soon, stay tuned.

*You are about to leave our website and link to an alternate, third-party website not operated by us. Please be advised that we do not guarantee the products, information or recommendations of linked sites and are not liable for failure of products or services advertised on them. We do not represent third-parties or the member if they enter into a joint transaction, nor does the credit union guarantee the privacy and security of your information once you access a third-party site, as their privacy and security policies may differ from those practiced by us.